Last Updated: 01 December 2025
This Privacy Policy explains how Spendwork.com (“Spendwork,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects your personal information when you use Spendwork.com (the “Platform”).
By accessing or using the Platform, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
1.1 Personal Identification Information
- Full name
- Email address
- Phone number
- Username
- Freelancer or business profile details
1.2 KYC Verification Data (Mandatory for all Freelancers opting into any plan)
To prevent fraud and ensure platform safety, Freelancers must provide:
- A valid government-issued ID
- Business registration certificate (for companies)
- Bank account number required for verification
- Any additional documents requested by Spendwork
This information is used solely for identity verification, fraud prevention, and platform security.
1.3 Payment Information
- Billing details
- Subscription data
1.4 Usage Data
- Device details
- IP address
- Browser type
- Pages visited
- Login timestamps
- Platform interactions
1.5 Communications
All messages exchanged through the Platform may be stored for safety, dispute resolution, and security monitoring.
2. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Verify identity and prevent fraudulent activity
- Facilitate payments and membership plans
- Display Freelancer listings and profiles
- Improve Platform functionality and security
- Respond to support requests
- Comply with legal obligations
- Enforce our Terms and Conditions
3. Legal Basis for Processing
We process personal data under the following legal bases:
- Contractual necessity (to provide Platform services)
- Legitimate interest (fraud prevention, security, business operations)
- User consent (where required)
- Legal compliance
4. Sharing of Information
We may share information with:
- Payment processors (for transactions)
- Verification service (for KYC)
- Law enforcement (when legally required)
- IT service providers (for hosting and security)
We do not sell or rent your personal data to third parties.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption
- Secure servers
- Restricted access
- Firewall protection
- Routine security audits
However, no method of transmission is 100% secure; use of the Platform is at your own risk.
6. Data Retention
We retain your information for:
- As long as your account remains active
- As required for legal, tax, or regulatory purposes
- As necessary to resolve disputes and enforce our Terms
KYC documents may be retained for compliance and fraud prevention even after account closure.
7. User Rights
Depending on applicable law, you may have the right to:
- Access your personal data
- Update or correct your data
- Request deletion
To exercise these rights, contact us at support@spendwork.com.
8. Cookies & Tracking Technologies
We use cookies to improve user experience, analyze traffic, and store preferences. You may adjust cookie settings in your browser.
9. Third-Party Links
The Platform may contain external links. Spendwork is not responsible for the privacy practices or content of third-party websites.
10. Changes to This Privacy Policy
Spendwork may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of any revisions.
11. Contact Information
For questions regarding this Privacy Policy:
support@spendwork.com